Alan deVries, associate director of Residential Programs for Administration and Services, gives some helpful tips to make the room selection process as smooth as possible.

1) Students can go on the Campus Residences’ website and read the “Frequently Asked Questions” section if they have any basic concerns.

2) Information sessions are being held from March 21-30 to explain the online process. If students can’t make it to any of the sessions, Campus Residences is going to tape the first session and then post it to the website.

3) When going through the room selection process on SOLAR, make sure to read all of the directions on each step. Students often think they’re done with the process when they are not. Each step is going to say “You’re not done yet, keep going” on the bottom. Students can be sure they are at the last step when the bottom no longer says that and they instead get a message saying “Congratulations you have chosen your room.”

4) Campus Residences is going to have extended hours during the room selection period. Students can call between 8:00 a.m. and 10:00 p.m.

5) Campus Residences now has a new technology which can remotely take over a student’s computer to help troubleshoot the problem, given the student’s permission. This can make it more convenient for students who can’t make it over to the office.

6) Finally, if students are really feeling confused, they shouldn’t be afraid to ask questions. The resident hall directors, resident advisers and the Campus Residences’ office are all there to help.